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Fire Gardens FAQs

Can't find the answer?

Contact our friendly team on 1300 496 623 from 10am - 4pm, Monday to Friday.


Admission Times

Please arrive at the Adelaide Botanic Garden Main Gate, North Terrace for your allocated session time as early and late admissions will not be possible. Sessions begin every 15 minutes – admission is as per the session time you have booked for.


Duration

This is a self-guided event - please allow at least 60 minutes to enjoy the full Fire Gardens experience.


Getting There

Fire Gardens is located at Adelaide Botanic Garden - entry and exit is from Main Gate via North Terrace and East Terrace intersection.


Age Suitability

Fire Gardens is suitable for all ages. Children under 4 years are free of charge but need to register for a ticket at the time of purchase.


Ticket Prices

General Admission - $42.00 per person

Group (4 or more people) - $40.00 per person. To access Group 4 pricing add 4 or more General Admission priced tickets to cart and the discount will automatically applied. Each person must show a ticket for entry.

Children under 4 years are free, however a $0.00 ticket is required for entry as every person must be ticketed. 

A transaction fee of 2% applies per purchase.

No concessions apply to this event.

Payment is by credit card only - no cash payments.


Weather Policy

This event will go ahead rain or shine. We would recommend wearing adequate clothing and footwear suited to the time of year and weather conditions on the day for an outdoor event and bring an umbrella in case of rain. There is no cloakroom for this event.


Prohibited Items

Please note that animals, chairs, eskies, BYO alcohol, DSLR cameras, video equipment, tripods, and drones are prohibited.


Photos & Photography Equipment

Take as many photos as you want with your phone, and don't forget to #IlluminateAdelaide when you post them. However, please note that due to the size and obstruction of lenses, professional photography equipment (DSLR cameras video equipment, tripods, and drones) will not be admitted in the Garden. 


Safety

The safety of our patrons and staff is our highest priority, and Compagnie Carabosse have successfully presented Fire Gardens events in cities around the world safely and without incident to the delight of thousands of patrons.

In Australia, some 120,000 people have experienced the company’s captivating work: in Perth (Government House Gardens) last year, the 2020 Adelaide Festival (Adelaide Botanic Garden) and at the 2018 Melbourne Festival (Royal Botanic Gardens), and with four different installations at WOMADelaide since 2004.

The company rigorously plan the public routes through the installation with audience safety being of paramount concern. Thirty members of the team constantly monitor the audience behaviour to ensure the avoidance of incidents. The ‘fire’ effect itself is contained within the purpose built terracotta ‘flower pot’ structures and crowd flows are closely observed and managed accordingly throughout the event area.

In addition, within the highly controlled event there will be an MFS accredited fire safety warden - as well as qualified first-aid personnel, front of house attendants, and security staff to ensure the safe and viewing of the display.

The event and its associated safety procedures have been developed and reviewed in consultation with senior officers from the Metropolitan Fire Brigade.

It is a condition of entry that children 12 years and under can only be admitted if accompanied and supervised by their parents/guardians at all times, which will necessarily be enforced by the Front of House team throughout the event site.


Accessibility

Fire Gardens is a promenade event requiring patrons to move around and through the displays. Adelaide Botanic Garden is easy to navigate via wheelchair, with paved and bitumen paths accessible throughout most of the site. The event area will include paving, grass, compact dirt, and sloped and uneven surfaces.

While some areas of the site are not wheelchair accessible, the installations can be easily viewed from the paved paths and Front of House staff will be stationed along these routes to assist patrons requiring directions or assistance.

Accessible toilets are available within the event area.

Fire Gardens is a high visual content event featuring some live performances and ambient music, with no dialogue.

Assistance dogs are welcome in Adelaide Botanic Garden.


Warnings

Please be advised this event includes smoke, dark pathways, and uneven terrain.


Parking

Ample parking is available along Plane Tree Drive, East Terrace, and Rundle Road. Uncover garage parking is also available at the Wilsons Parking along North Terrace.


Toilets

Toilets are located on-site at Adelaide Botanic Garden.


Seating within the event

There are benches located throughout the Garden if you need to rest a while.


Food & Drink

You can enjoy drinks and snacks inside the Fire Gardens experience at the Evergreen Bar.


On-site Box Office hours

30 minutes before the first session of the evening until 15 minutes after the start of the last session of the evening.


Can't find the answer?

Contact our friendly team on 1300 496 623 from 10am - 4pm, Monday to Friday.

Book your Fire Gardens experience here